Online reviews can boost your sales. But then again, they can also damage your brand reputation. So, what do you do when your business starts getting terrible customer reviews? How do you recover from this mess? A mishap while providing a service or a product failing can happen to any company. In some instances, the … Read more
Businesses need to help customers whenever they encounter difficulties or problems. But customer service is much more than that. Find out more here.
Departmental silos forming in your company is inevitable. Here’s what you need to know and do to break that mentality and have cross-functional teams in place.
Are you in need of venture capital? Although extremely difficult, you can increase your investability by knowing and understanding how they think and what they want.
There are two outcomes after a service failure. Find out how the service recovery paradox turns things around for you, leading to enhanced customer loyalty.
The benefits of venture capital are well-known. But VC funding also comes with disadvantages that you may or may not know. Know them first before committing.
Loans do not provide anything else but funds. On the other hand, venture capital gives you so much more. Find out how VCs help you grow and scale your business.
Many businesses faded to obscurity because they did not adapt to the changing business environment. Here’s what you need to know to keep your company relevant.